SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of toynjoyshop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of toynjoyshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
all ok
very good
Took long to come but overall it was great and I suggest keeping the plastic wrap with u after your done using it
удобно
До спб шло 17 дней, все круто)
Очень быстрая доставка до Ростова, так как большая грудь не угадала с размером( а так материал хороший, очень понравился
Quite nice and comfortable. :)
So good! Arrived in only nine days to Israel!!!!
On the chest 2-2,5 took the size of B and everything is fine. Sent immediately on the day of the order. True, I waited a little expensive, through the fact that on Ukr. Mail. In general, I'm happy, still for such a price, so generally excellent. I did not communicate with the store.
Заказала 6 июня, принесли в почтовый ящик 29 июля. Очень мягкий и удобный, клеится отлично, хотя из-за того, что он легкий, создается ощущение, что вот-вот отпадёт . Нужно привыкнуть. Надеюсь, что липучки хватит надолго. Спасибо продавцу. Если будет хорошо и долго держаться, закажу ещё
заказывала два бюстгальтера размера А и В ,в итоге пришли два одинаковых размера ,маркировка разная стоит (просто наклейки )а когда соединяешь их два абсолютно одинаковых ,очень недовольна ,т.к.не знала какой подойдет ,а тут сразу понятно что оба большие и оба в никуда !
Fast deliveryyyy !!
Polecam. Produkt zgodny z opisem
ОБЪЁМ ГРУДИ 85, РАЗМЕР ГРУДИ 2. НА ПЛОСКУЮ ГРУДЬ С ШИРОКИМ РАССТОЯНМЕМ ПОДОШОЛ ХОРОШО. ЧАШКА А. спасибо.
Produkt zgodny z opisem, niestety za mały Na rozmiar 65F się nie nadaje
Трек не отслеживался, товар пришёл за 2 месяца в Самару. Само изделие без дефектов, липкий слой отлично держится, снимается без дискомфорта. Использовать буду точно, хорошая вещь:)
O tamanho coincide com a tabela e a cola das copas é excelente. Mas gostei mais do outro modelo com a peça de plástico no meio porque assenta melhor no peito, este não sei se por falta de jeito da minha parte mas fica com uns altos nas extremidades. Ainda não tive oportunidade de usar 1 dia inteiro.
Пришло быстро, вид аккуратный, но шнурок немного растрепан по бокам. Посмоирим, что будет после носки
Доставка до нижнего Новгорода 40 дней. На себе ещё не пробовала, но палец приклеевается отлично (когда отклеиваешь с пальца, ничего на нем не остаётся и он не липкий). Само собой не должно с груди отклеиваться.
Supet
It came on the soil, packed well, not pumped, within the specified period, I recommend to the store.
Chic: delivery quickly, the price of fire, took away at the point of issue-very convenient!
Pretty good and came fast. Worth the price
Все круто! Заказываю не первый раз, буду заказывать ещё) хватает раз на 7
Липнет норм, но чашки помятые
Sticks really well, just didn’t fit me I needed a larger size.
Boldly order!
Great bra! Very cool holds! Glue base on 100 points)
But the size is not very compliant.
Conforme à la photo ! Plus qu'à l'essayer.
item as advertised. thank you.
Holds Super, fit in size
Highly recommend good fit for size
All is well